The Guide Home

The Guide is the Child Support Agency's technical resource, setting out CSA's guide to the administration of the child support scheme.

The Guide is produced and edited by CSA's Policy Advice section.

It is organised into parts, chapters and topics. The menu to the left of the page provides links to all parts of The Guide and the 'Home' link on every page will return you to this page.

To search The Guide for specific information or topics use the search box or the a to z alphabetic listing of topics at the top right of the page.

CSA staff are expected to follow The Guide except where it would result in an anomaly. Staff are expected to report any anomalies to CSA's Policy Advice section so that corrective action can be taken.

A copy of The Guide in its entirety is not available. The Guide is updated frequently and the electronic version of The Guide should be relied upon. You can see what changes have been made to The Guide on the What's new? page.

Feedback is always welcome. CSA can not guarantee that all suggestions will receive a response or be acted upon.

Note: External users should not use The Guide in place of independent legal advice. The Commonwealth accepts no liability for any loss suffered as a result of reliance on any material in The Guide.